faq

FAQ

What is CBD?
What is the Difference between Hemp and Marijuana?
Will CBD Help Me?
CBD has been shown in various studies to have a multitude of health benefits, and while the Food and Drug Administration does not currently recognize cannabinoid products as health products, there are many customers and CBD users reporting phenominal results. There is no shortage of published articles and studies online. Please research the uses and effects of CBD and consult your physician if you have any questions or concerns.
Where do you ship?
We ship to all part of the UK & Europe. Feel free to contact our customer support team if you are unsure about shipping to your area.
How do I get free shipping?
Free Shipping on all U.K orders over £20.
Do you sell wholesale?
Yes. We can be reached by email at info@sunstatehemp.co.uk.
What Do I Do If I Cannot Enter My Discount Code?
If you are experiencing an issue when entering your coupon code, DO NOT PROCESS YOUR CREDIT CARD. Please contact our customer support department and one of our representatives will help you and process your order with your coupon code/discount.
What Do I Do If My Discount Code Expired?
Although your discount code has expired, we come out with new discounts regularly. Be on the lookout for future discount codes! If you’re ever experiencing trouble purchasing with a discount code don’t hesitate to contact us.
What is Your Return/Refund Policy?
Currently, we do not accept returns, and refunds are not given under any circumstances.
When Will My Order Be Shipped?
Orders are usually shipped Monday through Friday. Please allow 24-48 business hours for processing & handling (including and other expedited services). In most instances, all orders are usually shipped same-day. Orders processed through the weekend will be processed on Mondays of the following week. Shipments are not processed on weekends or national holidays.
Where Can I Find Information About My Order?
Once your order has been processed & shipped, you will automatically receive an email with your tracking number enclosed. It may take up to 24 hours for your tracking number to show any updated information. To find out information on your order, you will need to contact us by email at  info@sunstatehemp.co.uk.
Please verify your age to enter. This website requires you to be 18 years of age or older.
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